Office of the General Counsel Program Coordinator I

The Department of Children and Families (DCF) is seeking a mission-driven individual with legal experience to fill the role of Program Coordinator I in the General Counsel’s office. The selected candidate will communicate closely with the General Counsel, executive leadership, and legal operations team.  In addition to the General Counsel’s office, the incumbent will effectively correspond with statewide legal staff.  Incumbent will maintain efficient office operations by ensuring office systems, agency procedures, and general practices are well organized and administered effectively. This incumbent will also support litigation attorneys in the General Counsel’s office.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Manage, coordinate, and monitor the general operation of the Office of the General Counsel and its related functions.  Responsibilities include handling highly confidential material.
• Oversee incoming/outgoing correspondence for the General Counsel’s office.
• Act as liaison for daily communication with the General Counsel’s Office and statewide DCF clinical and legal field staff. 
• Assist the Legal Operations Manager in tracking and processing all staff vacancies, postings and hiring packets for the legal staff of the agency, including staff in the five legal regional offices. 
• Assist the Legal Operations Manager with the fiscal operation of the Office of the General Counsel (OGC) and the legal regional offices. 
• Assist in tracking and processing of records and document requests, subpoenas and court orders from the general public, DCF involved families, the courts and other involved individuals. 
• Assist with preparation of appellate briefs and administrative records filed by the Office of the General Counsel.
• Perform clerical duties such as filing, copying, mailing, answering phones operating office machines
• Cross training to assist with the responsibilities of other general counsel support staff as requested. 
• Other duties in support of the General Counsel’s office as needed.

 Required Qualifications

• At least two (2) years of administrative experience in government, corporate or law firm environment
• Excellent interpersonal and communication skills with the aptitude to work independently and collaborate with multiple staff.
• Skilled in preparing general reports, using charts, graphs, and tables.
• Excellent attention to detail.

• Demonstrated ability to read and understand legal documents such as briefs, decisions, opinions and contracts.
• Excellent computer skills, including proficiency in Microsoft Word, Outlook, Excel, and Power Point, as well as Adobe and ability to learn new computer applications and software.
• Ability to exercise sound judgment and discretion in handling confidential information.
• Excellent communication and time management skills and proficiency in giving precise written and oral instructions.

 Preferred Qualifications

• Demonstrated knowledge/experience in the use of electronic databases.
• Ability to identify and resolve problems as necessary and appropriate.
• Experience in maintaining accurate electronic and paper records, as well as organizing and synthesizing information and documents.
• A proven team player and willing to take on other tasks aimed at helping the unit to succeed, including the ability to identify and resolve problems as necessary and appropriate.

 About the Department of Children and Families:

The Department of Children and Families (DCF) is committed to upholding the fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. DCF’s vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care and education.

DCF works toward establishing the safety, permanency, and well-being of the Commonwealth's children by stabilizing and preserving families; providing quality temporary alternative care, when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship, or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values\: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to diversity/cultural competency, and 6) committed to continuous learning.

For more information about our agency and programs visit\: www.mass.gov/dcf

Please ensure that you attach a resume with your application submission to this requisition.   

Pre-offer:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http\://www.mass.gov/hhs/cori 

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. 

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. 

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the  ADA Reasonable Accommodation Online Request Form

For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option #4 

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