Employment Counselor, Adult Services- Bloomington Office

JOB POSTING

POSITION TITLE: Employment Counselor – Adult Services – Bloomington Office

REPORTS TO: Senior Program Manager

STARTING WAGE: $24.04 per hour

REQUISITION: #1247

ABOUT HIRED

At Hired, we specialize in supporting individuals whose opportunities have been shaped by historic and systemic inequities. We strive to provide coaching and skill-building opportunities at every step of their journey while helping individuals stabilize by meeting their basic needs and navigating systems of support. 

Hired’s mission is to nurture purpose and advance economic opportunity for all through individualized employment and career services. Our values include: 

• Putting People First
• Going the Extra Mile 
• Advancing Equity
• Working Together

In addition to competitive salaries, Hired offers work/life balance supported by a hybrid schedule and a generous paid time off program that includes 3 weeks’ vacation, 2 weeks personal & health, 3 floating holidays and 12 observed holidays. Our group health benefit includes free virtual or in-home visits and more than 500 free medical prescriptions for enrolled employees and their household members. Other offerings are dental, Health Savings Account and Flexible Spending Accounts; employer paid short- and long-term disability, employer paid life insurance; 401(K) Retirement Plan with employer contributions; voluntary vision and legal insurance. 

Hired is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, marital status, familial status, gender identity, national origin, sexual orientation, disability, or veteran status. Hired is an LGBTQIA2S+ friendly employer. 

POSITION DESCRIPTION

The role of the Employment Counselor is to build strong relationships and assist diverse individuals and families in their job search and career exploration. The Employment Counselor will commit to a strength based, person centered approach to serve individuals and achieve program outcome goals. Candidates with previous experience in roles that require coaching and developing others, establishing, and maintaining interpersonal relationships, developing objectives and strategies to achieve goals and evaluation of information to determine compliance with standards such as teaching, human resources or training. This position is eligible for hybrid schedule after initial training. 

POSTION REQUIREMENTS

• One - three years’ relevant experience. Education may substitute for experience
• Desire to work effectively with persons of all cultures, economic and educational backgrounds
• Assess and evaluate participant’s physical, social, vocational, educational and employment situation to determine participant strengths and identify barriers
• Conduct one on one career exploration and assessments with participants and incorporate results in goal setting and development of employment plan
• Assist in coordinating internal and external resources and support services by consulting with service providers, that may include health-related services, services for children, financial assistance, advocacy, and legal resources, education, work related needs and housing
• Maintain compliance with program contract requirements and program policies.
• Maintain participant confidentiality and adhere to Data Privacy laws
• Complete data entry per program requirements including but not limited to all functions in WorkforceOne electronic participant files and regular and ongoing case noting
• Facilitate Work Readiness Training
• Identify appropriate training resources for participants
• Ability to communicate both verbally and in writing in an organized and effective manner. 
• Skill in counseling/coaching techniques to assist individuals to set and attain employment and training goals.
• Able to prioritize and organize workflow to achieve efficiency. 
• Computer proficiency preferred or must have the ability to learn (examples: Word, Excel, Outlook, and databases).
• Ability to work effectively in a hybrid environment.

ESSENTIAL FUNCTIONS

Enrollment/Assessment

• Conduct or assist in conducting group or one-to-one program information/overviews for newly referred participants, building meaningful engagement on day one of fast paced program.

Case Management 

• In collaboration with participants, develop an appropriate plan with specific timelines and measurable goals.
• Provide ongoing coaching and employment counseling.

File Management/Reporting 

• Monitor and report on participant progress.

OTHER EXPECTATIONS

• Understand and support Hired mission.
• Carry out all job responsibilities in the spirit of equity and inclusion.
• Desire to develop and grow intercultural competency.